Our goal is to
get you your products
quickly
and economically.
We ship most orders via US postal service priority
mail with delivery confirmation. Orders are
usually shipped
within 1-3 days after payment. Checks will be held
for
clearance.
Wine Holders, Cookie Jars and cast iron ceremonial tea pots ship within
1 - 5 days via fedex. Shipping to Alaska and Hawaii will be
higher for wine holders, etc.. these items must ship to a street
address, no POBs, Alaska and Hawaii are the exceptions. We
ship priority mail to these locations so POBs are accepted.
If you require your items shipped to a POB please request it. A
shipping surcharge will be due before shipment is sent in this case.
We attempt to maintain stock of all items; however, due to
our
vast inventory and limitations of manufacturing and import schedules we
may occasionally run short. Please provide a valid e-mail
address
with your order so that we may contact you if your order qualifies for
extra discounts or contains back ordered items.
Please note: Orders
containing many samples or samplers will take extra time to
prepare. These items are prepared to order so the aromas don't
fade or blend from being packaged together for extended times.
Sampler orders usually ship within 2 - 7 days depending on the number
of samples in your order and the number of samples pending at the time
your order is received.
U.S.
Shipping rates are as follows
unless otherwise indicated
- $0.00
- $99.99* - $5.95
- over
$100
$0.00 *
Free
shipping on orders
over $100.00
-
Shipping
outside the U.S.?
You will receive an invoice
for the shipping balance if overseas,
Canada shipping is usually the same but, larger items may incur an
additional shipping charge. You may also be responsible for
import duties in your country. Please check with officials to
determine what fees may be added when your parcel arrives. If you
are concerned about the costs of overseas shipping please write for
shipping quote. Free
shipping does not apply to Foreign orders however, we will apply a
discount on foreign orders over $100.00 equal to best rate
shipping
within the USA.
We currently ship to the U.S.,
Canada, Europe, Australia, New
Zealand, Sweden, Norway, Denmark, The Netherlands, Hong Kong, Japan,
Bermuda, South America and many other locations. If you live in a
country not listed please write,
we would like to serve you if we are able.
Shipping
details
for over weight items are specified on the product page.
We have a vast
selection of fine incense from
around the world. We are happy to assist you in choosing a
fragrance
or an assortment. We welcome special sampler requests. You may
email your questions to
dave@ecclecstacy.com
1.
PRIVACY
Your privacy is a main concern.
We will not trade, sell,
or otherwise distribute your email and personal contact information.
We
value our customers and we take precautions to be sure you can shop
with
confidence in your privacy and security when purchasing from
Ecclecstacy Arts.
2. SECURITY
Paypal is our preferred payment
processor. This is one of the
safest systems and, once registered there are thousands of online
merchants who accept paypal. We never collect any personal
account information since payments are processed using paypal's secure
servers, so we can not lose
your information to hackers, theft, or other common risks. Please
refer
to paypal's privacy policies for concerns relating to account security.
3. PRODUCTS
We sell the
finest incense and we carry the
best
examples of many other products. We offer you a wide selection
of fine fragrance with almost all varieties available in samplers.
Each
nose is as unique as the individual attached to it. A lifetime of
experiences combine to determine what each of us will prefer.
4.
SATISFACTION
If for any reason you are
dissatisfied with an incense purchase
you may return the unused product for a credit toward a future
purchase. Please e-mail us for return authorization before
sending any packages back or they will be rejected. (shipping
fees are non-refundable) Many of our incense products are also
backed by the manufacturer. (Note: Essential oils, incense oils
and pure wood powders are not returnable)
Please e-mail us for return
authorization before sending any
packages back or they will be rejected. Shipping fees are not
refundable.
5.
COMMUNICATION
By
using this site you are communicating with Ecclecstacy Arts™
electronically. You agree to receive electronic communication
through e-mail. We will use e-mail to contact you. We are
also available by phone at the number found at the bottom of every page.
6. ACCOUNTS
We do not collect any
personal credit or bank account information. All
information is processed through Paypal for your security.
7. COPYRIGHT
All
images, buttons, and other content
are the property of Ecclecstacy Arts™
and, no portion of this
site or any page may be reproduced without written consent from
Ecclecstacy Arts™.

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Ecclecstacy Arts™
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Thank You
for
Shopping
at
ECCLECSTACY
ARTS
All content © 2003-2007 Ecclecstacy Arts
™
Last Update 6/02/07
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For additional information,
special orders,
or other questions email us at info@ecclecstacy.com
phone
inquiries
between 10 am to 6 pm pst
760-765-9758 or toll free 1-866-390-8100
By mail at ECCLECSTACY
ARTS
POB 1284
JULIAN, CA 92036 |
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