Policies
 
Home      Incense     

Welcome to our store.  We offer a vast selection of fine incense, incense burners,
resins, soap, perfume. tapestries and more
.  

Payments  

We process all forms of electronic and mail in payments.  No Paypal account is required to shop at Ecclecstacy Arts, however you may use your paypal account if you have one to speed the payment process. 
Our secure shopping cart is provided by Paypal. 
We accept credit cards as well as echecks and instant payments.  We also happily accept Money orders, Cashier's checks and personal checks. If you wish to mail in your order please copy and print the shopping cart page and mail with your payment. 
Be sure to include a current shipping address. 
   Thank you for shopping with us.  Please enjoy the many fine fragrances we have to offer. 
We look forward to seeing you again soon.
 

Shipping

Our goal is to get you your products quickly and economically.   We ship most orders via US postal service priority mail with delivery confirmation.    Orders are usually shipped within 1-3 days after payment. 
Checks and non Postal Money Orders will be held for clearance.
  Shipping to Alaska, Hawaii, PR, and USA territories might be higher for wine holders and heavy items .

We attempt to maintain stock of all items; however, due to our vast inventory and limitations of manufacturing and import schedules we may occasionally run short of some items for extended periods of time.   Please provide a valid e-mail address with your order so that we may contact you if your order qualifies for extra discounts or contains back ordered items. 


 
New Rates Effective 4/21/2014.  U.S. Shipping rates are as follows unless otherwise indicated.
 
  
  •     $0.01 - $4.95* - $4.95 
  •    $4.96 - $99.95* - $9.75
  •   $100.01 - $149.00* - $6.75
  •   Over $150 - $0.00  *Free shipping on orders over $150.00                                    
   
Shipping outside the U.S.?  Please Note: Shipping Policy changes.  In order to expedite your order and reduce the number of unpaid shipping invoices we now charge a base foreign shipping fee when you place your order.  This fee is an estimate. 
You may receive a refund if less or an invoice for the shipping balance if the cost exceeds the amount charged.  We charge you actual shipping fees.

     Canada shipping is usually less than the charge but, larger, heavy or bulky items may incur an additional shipping charge. You may also be responsible for import duties in your country.  Please check with officials to determine what fees may be added when your parcel arrives.   We will not refund shipping charges or reship your order if it is returned for non-payment of duties/taxes/customs fees, etc.    Free shipping does not apply to Foreign orders however, we will apply a discount on foreign orders over $100.00 equal to best rate shipping within the USA.
      We currently ship to the U.S., Canada, Europe, Australia, New Zealand, Sweden, Norway, Denmark, The Netherlands, Hong Kong, Japan, Bermuda, South America and most other locations worldwide. 

  •   $0.01 - $7.50  -  $12.75
  •   $7.51 - $100.00*$35.00* Shipping is by weight.  If the actual cost exceeds the amount charged you will receive an invoice for the difference in shipping.  If it is less you will receive a refund
Free shipping does not apply to Foreign orders however, we will apply a discount on foreign orders
over $150.00 equal to best rate to furthest location within continental USA.

Shipping details for over weight items, if applicable, are specified on the product pages.

Selection

We have a vast selection of fine incense from around the world. 
We are happy to assist you in choosing a fragrance or an assortment.

Policies

1. PRIVACY

Your privacy is a main concern.  We will not trade, sell, or otherwise distribute your email and personal contact information.
At Ecclecstacy Arts we value your privacy. We do not track you on or off our website and
 we do not sell or share any information. We do not use tracking cookies although you will need to have cookies
 enabled  to purchase since the shopping cart uses them to hold your items while purchasing.

2. SECURITY
Paypal is our preferred payment processor.  This is one of the safest systems and, once registered there are thousands of online merchants who accept paypal.  We never collect any personal account information since payments are processed using paypal's secure servers, so we can not lose your information to hackers, theft, or other common risks.  Please refer to paypal's privacy policies for concerns relating to account security.

3. PRODUCTS

We sell the finest incense, burners and related items.  Each nose is as unique as the individual attached to it.
  A lifetime of experiences combine to determine what each of us will prefer.  NO two humans have exactly
 the same preferences for fragrance.  If you listen to critics you might never find your personal favorites.


  4.  SATISFACTION
If for any reason you are dissatisfied with an incense purchase you may return the unused product for a
 credit toward a future purchase.  Please e-mail us for return authorization before sending any packages back or they will be rejected.  (shipping fees are non-refundable)   Many of our incense products are also backed by the manufacturer. (Note:  Essential oils, incense oils and pure wood powders are not returnable)


Please e-mail us for return authorization before sending any packages back or they will be rejected. 
Shipping fees are not refundable.


           5. COMMUNICATION
By using this site you are communicating with Ecclecstacy Arts electronically. 
You agree to receive electronic communication through e-mail.  We will use e-mail to contact you. 
We are also available by phone at 1-866-390-8100

dave@ecclecstacy.com
 
          6. ACCOUNTS             
      We do not collect any personal credit or bank account information.
 All  information is processed through Paypal for your security.


7. COPYRIGHT
All images, buttons, and other content are the property of Ecclecstacy Arts and,
 no portion of this site or any page may be
 reproduced without written consent from Ecclecstacy Arts




Official PayPal Seal
For Your Security

TO SEE YOUR SHOPPING CART

CLICK BUTTON

cardlogo
We accept payment by credit card, echeck, as well as personal checks
and money orders made payable to
Ecclecstacy Arts




Thank You

for
Shopping at


ECCLECSTACY ARTS


All content 2003-2016
Ecclecstacy Arts